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Awful Experience
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I found just the statue I was looking for on their website. I called and the woman who answered asked me to hold while she called the warehouse to see if it was in stock. It was indeed and she told me it would ship out within a few days. I provided her with my shipping information and credit card info, confident that I had found the right item at the right price from the right company. Was I wrong!! A week later, I called to see if my item had shipped. She told me that their website designer had entered the wrong price and that it was worth 5 times what I paid for it. I asked her why she never called me to tell me about this. No reply. I asked her if she refunded the credit card she had charged. She said no. She was in no way apologetic either. After I finally threatened to report her and her company to the better Business Bureau, she agreed to ship it at the advertised price. Each week, she said it would ship on the following Tuesday. It never did. Finally, today I filed a dispute with my credit card company. I buy many items on line and most of the time, I have very positive experiences. This was a TERIBLE experience.
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