Gary H.'s review of Glow

Glow

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My Garage Door Repairman - Plano, TX
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Customer Reviews & Ratings
Complaint Posted 7/5/2010
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Review 7/5/2010
My complaint is the same as everyone else's. You sign up for a free trial and you get billed a month later for $98.50. I called their customer support and they refused to return the funds stating that it is clearly displayed on their website that it is a subscription service. It is NOT clearly displayed and I created a powerpoint deck that proves it. In fact, it is so NOT clearly displayed that I believe I have a strong argument that this is a scam and have reported them to the BBB, FBI Internet scam, and local congressman. I also used the service from American Express to refute the charges.

There are hundreds (literally) of complaints and we need to gather momentum to get this company investigated. Please submit a complaint to BBB in your area and also the FBI's scam site.
 
 
 
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Additional Business Information
Hours   Phone   (888) 321-4569 Address   2301 Rosecrans Avenue Suite 4100
El Segundo, CA 90245
Website   http://www.glow.com Email   mike@ibinc.com
Contact   Mike Shay Other  
 
 
 
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